How to delete your account and what happens to your data.
The account is deleted immediately.
If you cannot sign in, send a request from the email address linked to your account to admin@academybase.io with the subject "Delete account". We process requests within 30 days.
Records the academy keeps about a player — training attendance, fee status and match reports — remain with the academy after your account is deleted. The link to your account is removed.
This is because those records are the academy's business documentation, and the academy is the controller of that data. AcademyBase processes it on the academy's behalf. To delete a player's data, contact your academy directly.
If you are an academy owner, the account is not deleted automatically — the academy would be left without an owner, with coaches, players and payment records. We log the request and contact you to transfer ownership or close the academy.
Deleted-account data is removed from the active database immediately. Backups are overwritten within 30 days.